Key figures. 0%. Specific greenhouse gas emissions in comparison to 2006 reduced. 0%. Revenues declined due to Covid-19. 0. External new hires in Germany (excluding young professionals) 0%. Punctuality further increased.
What's the best way to get help from Deutsche Bahn (please hold your laughter) with their website/user accounts in English? I've sent an email to kundenkonto[at]bahn.de, and also DM'd them on Twitter, but I'm getting big shouting-into-the-void vibes from the experience.
Reporting your loss online. Report your loss online (for items worth more than EUR 15) and find out whether your lost item has been found. Report loss. Our service staff at the stations will be happy to help. You can also report your loss to DB Information. Customer Value First competitive products and high quality services. DB INSURANCE is dedicated to provide our customers with competitive products and high quality services. “We put customer value and protection first, at all times.”. DB INSURANCE is a world-class insurance company with global competitiveness to create customer value. There are two customer service centers of the Deutsche Bahn located inside Berlin Hauptbahnhof station. The DB Information Point is the central point of contact for information about your rail journey and a meeting place for travelers and station visitors. Here you can get answers about train connections, the train station, and the city of Berlin.

Bringing the station to you: DB Station&Service AG’s app DB Bahnhof live gives you mobile access to information about 5,400 stations and every public transport stop in Germany

Most users ask Deutsche Bahn for the refund as a solution to their issues. Review authors value the most Number of Destinations and Cleanliness. Consumers are not pleased with Customer service and Product or Service Quality. The price level of this organization is high according to consumer reviews.

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    • deutsche bahn english customer service